Every since the LVAD was implanted in me, I have adopted the phrase “And the good saga continues…”. So all along my “good saga”, THORATEC has proven time and again that it is an organization that is sincerely committed to their visionary mission of saving lives. They are manufacturing a product whose “end users” are in different stages of heart failure, in which mine is End-Stage Heart Failure.
In more ways than THORATEC may ever know, their product, the HeartMate II is a gift… a gift of life, and life is the most precious commodity anyone can have.
THORATEC has proven to me that they are always looking to improve an already well-run organization. They go to extreme and tedious lengths to reinforce quality control at all levels in creating the components of the HeartMate II.
The participants of the Summit were treated to a tour of THORATEC’s manufacturing plant where I found employee morale to be comprised of pride and accountability. The participants of the summit were also engaged in a round of discussions to assist THORATEC in their future decisions and directions.
And I can say from the bottom of my LVAD that each summit participant took pride in answering any questions THORATEC posed as we all knew that sharing our experiences, giving our opinions and ideas will better the quality of life of future LVAD patients and their families.
One of the easiest questions asked of me was “What can we do to make THORATEC better?” My answer was “ Build ALOT more LVADs. Save more lives” ;-) Being a participant at THORATEC's HeartMate II Ambassador Summit has been a phenomenal experience I will never forget.
Thank you THORATEC… from the bottom of my LVAD… each and every employee.
